I had you delete my account. Is there any way to recover it?

Unfortunately there isn't. We can't recover an account that we were explicitly requested to delete.

My cards have all suddenly disappeared. What should I do?

If you have already registered a mobile-pocket account, please try to log into the app with your credentials. You can register a mobile...

When I click on …. I get an error message. What should I do?

Please describe exactly what you were doing in the app when you encountered the problem: were you trying to add a new card, sign up for a ca...

I forgot the PIN for the code lock, what should I do?

In this case please contact us either through the in-app support chat (you can find this under “settings” and “help”) or via e-mail to help@...