How can I query how many bonus points I have?

The bonus point check feature is only available for few retailers. In case it is active you can request the status of your bonus points by t...

How do I add cards to Passbook / Wallet?

You can't transfer cards from mobile-pocket to Passbook / Wallet. Passbook / Wallet support means you can save the coupons and offers (which...

How do I activate the lock function?

To activate the passcode function in mobile-pocket tap on the "cog icon" in the top left corner of the screen to open the menu and select "p...

How can I activate the lock function?

To activate the lock function in mobile-pocket tap on the "burger icon" in the top left corner of the screen to go open the menu and select ...

Does mobile-pocket support the Apple Watch?

Yes, you can also use mobile-pocket on your Apple Watch. Cards and offers are updated every time you start the app.

Why do I get an error message on my Apple Watch that the barcode is too long?

Some barcode types are too wide to be displayed fully on the Apple Watch. Since barcodes cannot be scanned if they are not fully displayed t...

How does Haptic Touch work?

By holding the "mobile-pocket icon" on the homescreen for a couple of seconds you can easily create a card in mobile-pocket or pay directly ...

How can I enable the mobile-pocket widget?

You can quickly access the first three cards of your cards list through the mobile-pocket widget on your iPhone. To enable the mobile-pocket...

Can a shared card be used outside of mobile-pocket?

No. A card that is shared from mobile-pocket can only be added the another mobile-pocket app.

How do I share a card?

To share a card with others, open the desired card and tap on "Share". Then select how (email, SMS, messaging service ...) and with whom yo...

I have received a card. How can I add it to my mobile-pocket app?

To save a card that has been shared with you in mobile-pocket, simply click on the link contained in the message.

What if I share a card with some who hasn’t yet installed mobile-pocket?

If the authorized recipient hasn’t yet installed mobile-pocket they will be directed to the store to download it upon tapping on the link....